Order Online, Collect In Store For Free
Our free Click & Collect service lets you pick up your order in-store at a time that suits you. Easy to use and absolutely free of charge, this service is valid for all parcel orders placed online. For items in-stock in our warehouse it normally takes 2-3 working days, but it can be quicker if the item is already in store.
How does it work?
Select click & collect at checkout, and we’ll deliver it to our chosen Notting Hill Showroom for you to collect.
Items are available for collection five days a week within our standard store opening times.
We will send you an email once the item has arrived at the showroom. Please wait until you receive this before coming to pick up, as some items may take more time than others.
When can I pick up my order? We will send you an email once your order has arrived in-store and is ready for collection.Please do not come in to pick up your order until you have received this email as it may still be being prepared.
Who can collect my order?
Anyone can collect an order on your behalf, however; Please make sure that they bring some form of receipt, preferably a printout of your order confirmation email, along with a valid ID.
What if I forget to collect?
All Click & Collect orders will be held at our showroom for 10 days.
Orders not collected within this time will be charged a storage charge of £15 per week.